Effective Date: 25.10.23
1. Introduction
Welcome to Konditor ("we," "our," or "us"). At Konditor, we value and respect your privacy. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information when you visit our website, interact with our services, or make a purchase. We are committed to protecting your personal information and ensuring that your data is handled securely and responsibly.
Please take a moment to read through this Privacy Policy to understand how we collect, use, and safeguard your personal information.
2. Information We Collect
We may collect various types of information from you when you use our website, including but not limited to:
- Personal Information: This includes your name, email address, mailing address, phone number, and other information that you provide when you create an account, make a purchase, or contact us.
- Payment Information: We collect and store payment details when you make a purchase, including credit card information, billing address, and transaction history. However, please note that we do not store complete payment card information.
- Usage Information: We automatically collect information about your use of our website, including IP addresses, device information, browser type, and pages you visit. We may use cookies and similar technologies to collect this data.
- Communication Information: When you contact us, we may keep a record of your communication, including emails, chat logs, and phone call recordings.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: We use your personal information to create and manage your account, process your orders, and provide customer support.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information to the acquiring entity.
5. Your Choices
- You can review and update your personal information through your account settings.
- You can opt out of marketing communications by following the instructions provided in the messages you receive.
- You have the right to access, rectify, or delete your personal information. If you have any requests regarding your data, please contact us using the information in Section 7.
6. Security
We take the security of your personal information seriously and have implemented appropriate measures to protect it from unauthorized access, disclosure, and alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Contact Us
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at:
hello@konditor.co.uk
8. Changes to this Privacy Policy
We may update this Privacy Policy as needed to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with the revised "Effective Date."
9) What cookies we use
Cookie | Domain | Description | Duration | Type |
keep_alive | konditor.co.uk | No description | 30 minutes | Other |
secure_customer_sig | konditor.co.uk | Shopify sets this cookie to be used in connection with customer login. | 1 year | Necessary |
localization | konditor.co.uk | Flickr sets this cookie to to track usage of photo galleries embedded from Flickr. | 1 year | Functional |
cart_currency | konditor.co.uk | Shopify sets this cookie to remember the user’s country of origin and populate the correct transaction currency. | 14 days | Necessary |
_cmp_a | .konditor.co.uk | No description | 1 day | Other |
_tracking_consent | .konditor.co.uk | No description available. | 1 year | Other |
shopify_pay_redirect | konditor.co.uk | Shopify sets this cookie to enable secure online payment and checkout. | 1 hour | Necessary |
AMP_9bdc728a74 | konditor.co.uk | No description | 1 year | Other |
rmuid | konditor.co.uk | Targeting cookies used by Rakuten Advertising Affiliate Network. Rakuten Advertising Privacy Policy here. | Expires within 365 day | Other |
_pay_session | shop.app | Shopify sets this cookie to enable secure checkout and payment function on the website. |
By using our website, you agree to this Privacy Policy. If you do not agree with the terms outlined in this policy, please refrain from using our services.
Thank you for choosing Konditor. We appreciate your trust in us.
Konditor
63 Stamford Street
London
SE1 9NB
hello@konditor.co.uk
0207 633 3333